Frequently Asked Questions
Everything you need to know about shopping with AlwaysWonder.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our curated pieces come from various global designers, we recommend comparing your measurements against our specific size chart for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, AlwaysWonder ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How should I care for my AlwaysWonder garments?
To ensure longevity, please follow the care instructions on the internal garment label. Generally, we recommend cold washes and air drying for our delicate fabrics and knits.
Can I change or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.